Terms and Conditions

At Psychic Gems Ltd, we want to ensure that every customer is completely satisfied. Please find the Terms and Conditions relating to the use of the website below. By using the site and services offered by Psychic Gems Ltd, you are agreeing to be bound by the Terms and Conditions laid out here in full.

Sites referred to include

Services referred to include pre-booked telephone, Skype, FaceTime and WhatsApp video or audio readings. In order to secure a booking, full payment must be made at the time of booking using the Psychic Gems online booking system.


Psychic Gems (“we” or “us”) refers to the provider of the Psychic Gems site. “You or you” is intended to refer to you as the consumer or anyone using the Psychic Gems site. The general terms of use (“the Terms”) are those that, in using Psychic Gems site, you agree to be bound by.

All material on the Psychic Gems website is presented for the purpose of education and the free exchange of ideas and speech. It is provided for your information only and may not be construed as any kind of advice or instruction related to any area of your life, and particularly those related to health, law or finance.

We strongly advise you that you should not take any action, nor desist from taking any action, based solely on the contents of what you might read here. If you have any concerns related to your health, the law or finance, you should always consult a suitably qualified and licensed professional.

We would like to make it very clear that no material on the Psychic Gems site is intended to diagnose any physical or mental condition. In the event that you take any action based on any information that you might read here, we assume no responsibility or liability of any kind. This also applies to any course of action you might choose to pursue in the care of any animals.

We also want to make it clear that the author of and contributors to this website are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard.

References or links in this website to any non-government entity, product, service or information do not constitute endorsements or recommendations. This site is not responsible for the content of any ‘off site’ web pages linked to or referenced in this site.

Use of such third party services or purchase of any third party products is on their terms and the contract for use of the third party website is between you and the third party.

We are committed to respecting your privacy. If you choose to provide us with personal details, these will only be used in accordance with European Union data protection requirements.

If you provide us with a testimonial for any of the services that we offer, we reserve the right to publish them for advertising, marketing and promotional purposes. At times, we may need to amend your testimonial for length and clarity purposes. However, we will never change your testimonial to alter its meaning. This will be published with your first name and all other aspects of your identify will be kept private. We may contact you to seek written permission to use your testimonial and acquire your address. We are required to do this and the information you provide will never be passed onto anyone else or used for marketing purposes.

Psychic services – telephone and Skype readings

Psychic Gems psychics information provider disclaimer

All of the psychic, clairvoyant, mediumistic or astrological readings that are given are done and completed in good faith, but in some instances, the information may represent opinion or judgment. Psychic Gems cannot guarantee the accuracy or completeness of any information given during the time of the reading.

We want to make it clear that our Readers are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard. A Reader may, from time to time, offer a personal opinion, but this does not constitute a consultation, may it be legal, financial or any sort of professional counselling.

UK law obliges us to say that all readings done by all Readers are for entertainment purposes only.

In using our services, you must understand that We do not provide recommendations, counselling, nor give any directions for you to follow. In particular, if you have any medical conditions that you are concerned about, you should always consult a qualified member of the medical profession for advice and treatment. Any opinions that Readers offer related to the spiritual aspect of any health issue are NOT a substitute for treatment by the medical profession and we strongly urge you not to use or see them as such.

Psychic Gems Ltd and its subsidiaries and subcontractors are not engaged in rendering medical aid, counselling or other professional services or advice, and neither shall be liable or responsible to any person or entity for any loss or damage caused, or alleged to be have been caused, directly, or indirectly, by or from the guidance given or ideas suggested, or referred to during a reading, or on this website, or in any related publications.


You agree to indemnify, defend and hold harmless Psychic Gems Limited, its affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorney fees) arising from your use of the Services, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The Terms of Use will inure to the benefit of Psychic Gems Limited’s successors, assigns, and licensees.

We have no control over, nor do we guarantee any actions that you may decide to take as a result of using the site and services and by using them, you agree that You will not hold Us responsible for any damage arising as a result of actions taken by Customers in response to Services such as:

  1. readings and interpretations and advices provided by Readers;

  2. the truth or accuracy of Content, information and Services such as readings and interpretations and advice provided by Readers;

  3. the truth or accuracy of feedback, Ratings, or other Content posted by Users or Psychic Gems consultants across the website;

  4. the ability of Readers to provide Services such as readings and interpretations and advice as well as the ability of Customers to pay for the Service;

  5. minimum levels of Connections to Readers;

  6. incorrect use by You of the Service;

  7. any additional rates and costs charged by Your service provider when using the Services.

This privacy policy sets out how we comply with European Union data protection requirements. This applies to use of all services and the site.

We are committed to respecting your privacy. If you choose to provide us with personal details, these will only be used in accordance with this privacy policy

Credit card bookings

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission. We want every customer to be completely satisfied with our services. If, for any reason, you are not satisfied with your Psychic Gems Ltd reading, please tell the Reader and contact customer service who will look into the matter.

If you are calling from outside of the UK, we offer Skype, FaceTime and WhatsApp audio and video call readings.

Standard telephone, Skype, FaceTime and WhatsApp video and audio readings cost:

30 minutes – £150.00
60 minutes – £270.00

Current special offer price: 60 minutes – £100.

If you decide to add extra time to your pre-booked reading slot and the psychic is available for your desired time, please book a further consecutive reading slot first using the online booking system and then the psychic can carry out the additional reading.

In the event of any complaint, please contact Customer Service Enquiries on +44 (0) 7753 609319, or fill in the contact form.

The Psychic Gems guarantee only applies to readings booked via our online booking system, email, telephone or Instagram direct message. Any readings arranged with any former Psychic Gems readers or readings booked privately with any of our readers, and not through Psychic Gems (trading as Psychic Gems Limited), will not be protected by our guarantee. This is to ensure that our ethical standards are adhered to at all times and guarantees your protection.

While we believe our readers can provide valuable guidance, we will never encourage you to become dependent on the Psychic Gems service or that offered by any of our Readers.

Registered Address

Psychic Gems Limited
20-22 Bridge End
West Yorkshire
United Kingdom

Year Established 2016