Terms and Conditions

Thank you for visiting or contacting Psychic Gems.

By requesting a reading or healing and/or scheduling an appointment with Psychic Gems™, you understand and are agree that Psychic Gems™ is not a medical professional, attorney, accountant or other licensed professional, and cannot give medical, legal, or tax advice. Any information or advice given by Psychic Gems™ is not to be used by you in place of any medical, legal, tax or financial advice or diagnosis from qualified and licensed professionals in those fields. Readings by Psychic Gems™ are intended to offer insight into your personal life and do not in any way constitute medical, legal, tax or financial advice. Psychic Gems™ will not be held liable for any damages resulting from the use of this website or Psychic Gems™ social media accounts as a result of any reading or appointment with Psychic Gems™, or any persons or events related thereto, and/or any actions or decisions that you may make as a result, including without limitation, actual, incidental and/or consequential damages resulting from any claims resulting from any act or omission, negligence, fraudulent misrepresentation or otherwise, including without limitation, personal injury, death, loss of income, stress (emotional or otherwise), errors or omissions, or otherwise.

Psychic Gems™ makes no representation in the respect of the accuracy and quality of information and does not have control over the content of any reading. We cannot accept responsibility for the relevancy or accuracy of the content given, implied or expressed as to the suitability of the content for any purpose.

We require a minimum of 48 hours notice to change or cancel your appointment, failure to do this will result in loss of payment.

Psychic Gems™ provide guidance & advice which will help you on your own judgement or decisions concerning situations and or questions you have posed for yourselves. We have a very high ethical standards, all readings are treated with the strictest of confidence & you must be over 18 years old.

Psychic Gems™ has the right to cancel your appointment outside our 24 hours cancellation policy if we feel fit to do so & a full refund will be given.

We do not assume and hereby disclaim any liability, loss or damages caused by any information, suggestion or advice provided, of whatever nature.

Please contact Customer Services for readings and healings on +44 7753609319.

Please be aware that readings are for guidance purposes only.

Psychic Gems Limited owns and operates this website ‘Our Site’ and is committed to providing an excellent service to all of our customers. Before booking a reading or healing, we would ask you to please read fully our terms & conditions. By using the site you agree to the terms & conditions, notices and guidelines contained in these terms & conditions and all modifications hereto.

Users of Our Site should occasionally check for any changes to these terms & conditions. Your continued use of Our Site following any changes signifies your acceptance to those changes.
The terms & conditions shall be governed by and interpreted in accordance with the laws of England and any disputes arising in connection with these terms & conditions shall be the subject to the exclusive jurisdiction of the English courts.

Whilst access to Our Site is permitted and encouraged on a temporary basis, we reserve the right to withdraw or vary the services we provide without notice. We will not be liable for any reason if Our Site is unavailable at any time or for any length of time. This may involve restricting access to some parts of Our Site to users.

The Services provided on Our Site include telephone readings, healings and clearings. You must be over 18 to use these services and when calling for a telephone reading you must be the bill payer or have the bill payer’s permission.

Readings and Healings

To achieve best results from a personal reading or healing, or telephone reading or healing with Psychic Gems™ we would recommend you read through our Terms & Conditions prior to the reading or healing. We want you to enjoy the experience of your reading or healing with Psychic Gems™, however, if you are unhappy or not satisfied with your reading or healing within the first 5 minutes please tell the Reader that you are not connecting. We will offer you a full refund immediately and your credit card booking fee will be refunded within 30 days of your appointment.
If you are on medication or abusing drugs or alcohol or suffering from mental illness, your mental and emotional clarity could also affect the clarity of the reading or healing and in such circumstances we do not recommend that you have a reading or healing. Your statutory rights are not affected.
Whilst all readings and healing are given in good faith some information may represent an opinion or judgement. We cannot guarantee the accuracy of the information given during the reading or healing or from information within Our Site. Under current English Law we are obliged to advise you that all readings or healings are carried out for entertainment and experimental purposes only.
Whilst reference may be made during a reading or healing to a medical condition, Psychic Gems™ or any affiliates do not provide medical advice, counselling or other professional services or advice and shall not be held liable or responsible to any person or entity for any loss or damage caused, or alleged to have been caused, directly or indirectly, by or from any guidance given during a reading, on Our Site or in any related publications.
If you have any medical conditions that you are concerned with, we recommend that you seek professional medical advice.
Any reference made during a reading to a medical condition is not a substitute to treatment by the medical profession.

Customer Services contact customerservice@psychicgems.com


You agree to indemnify, defend and hold harmless The Company, its employees, officers, directors, affiliates, consultants, agents and all other individuals and organisations providing services on behalf of The Company from any and all third party claims, liability, damages and/or costs, including, but not limited to, legal fees arising from (a) your use of any part of our site, Site Material, products or related services or any information posted by you on our site; (b) your use of any Submitted Materials, products or services offered by third-parties through our site, including, without limitation and damage to any software or hardware as a result of any viruses; (c) your download and/or use of any of the software available for download through any part of our site; (d) the suspension or termination of your Membership as provided in this Agreement; or (e) your alleged breach of this Agreement.


The trademarks, logos and service marks (collectively, the “Trademarks”) displayed on Our Site are the Trademarks of the Company and other parties. All rights reserved. Nothing contained in Our Site should be construed as granting by implication, estoppel or otherwise, any licence or right to use any Trademark displayed on Our Site. Any other trademarks appearing on Our Site which are not the property of the Company are the property of the respective owners.

User Responsibilities

As a user of Our Site you agree that you will provide true, accurate, current and complete information about yourself as requested by the registration process and that you will update the information as necessary to maintain its accuracy. You agree that you will use Our Site for lawful purposes only and that you will not use the facilities to conduct or perpetrate prohibited conduct. If you violate any of these conditions the Company has the right to suspend or terminate your account.

Code of Conduct for posting comments in the online discussion spaces, blogs, forum pages and workspaces on Our Site in using Our Site you agree not to:

Restrict or inhibit any other user from using and enjoying our site and services;
Transmit any unlawful, fraudulent, threatening, abusive, libellous, defamatory, obscene or otherwise objectionable or harmful information or materials, or any information or materials that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability or otherwise violate any law;
Transmit any information or software that contains a virus, worm, Trojan horse or other harmful or disruptive component;
Transmit materials in violation of another party’s intellectual property rights;
Use our site for any commercial or unlawful purposes; or
Modify, adapt, sub-licence, translate, sell, reverse engineer, decompile or disassemble any portion of Our Site.

Letters, Questions and Comments

You acknowledge and agree that, by sending Psychic Gems™ or the Company your questions or comments, whether in writing or by email, you grant to Psychic Gems™ and the Company at no cost a perpetual, irrevocable, non-exclusive, world-wide right and licence to link to, use, reproduce, transmit, modify, adapt, publish, display, distribute, translate and sub-licence such material and/or to incorporate it in other works in any form, media or technology. By submitting content to Psychic Gems™ or the Company, you represent and warrant that you have the authority to grant such rights to the Company and that the content you submit will not violate any right of any third party, including but not limited to copyright, trademark and privacy rights.


By accepting this Agreement, you expressly consent to our use of your personal information.


If any of these Terms and Conditions should be deemed invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Terms and Conditions shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
Our Site is owned and operated by Psychic Gems™ For further information about the company or our site please visit psychicgems.com

Contact us +44 7753609319
For any information on our services or issues regarding the services please use the email below as this is the department dealing with customer service issues relating to services.

E: customerservice@psychicgems.com

Copyright© Psychic Gems™. All rights reserved.